Right of returning purchased articles

You may return purchased articles without giving any reasons within 2 weeks. The period starts with the receipt of the purchased article and of this information. In case of articles which may not be sent as a parcel (eg. bulky goods) you may also declare the return with your request for pick up in written form (by letter, fax or e-mail). In order to keep the deadline the punctual dispatch of the goods or of the request for taking back is sufficient. In any case the return will be carried out at our expense and risk.
Consequences of returning purchased articles
In case of an effective return the payments/service received on both sides have to be given back and possibly reaped uses (eg. Advantages of use) have to be handed over. If the merchandise has been impaired a compensation of the value may be demanded. This is not in force if the impairment of the merchandise can be put down to its inspection exclusively - which would have been possible for you in a shop for instance-. By the way you can avoid the duty of compensating the value by not putting the goods into use as an owner and by refraining from anything which reduces their value.
Informations concerning cancellations
The return shipment or the request for taking back has to be addressed to
1 Burgess Drove Waterbeach Cambridgeshire CB25 9LL

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